The evolution of the Romanian outsourcing industry depends on the human resources available on the market, says Dragoş Stefan, president of the Business Service Leaders Association (ABSL). In 2019, shared services centers were among the sectors with the highest fluctuation rate in the economy, with a voluntary departure rate of 21%, according to information provided by the executive search and management consulting firm Korn. Ferry.

https://www.zf.ro/eveniment/dragos-stefan-presedintele-absl-dezvoltarea-industriei-de-outsourcing-depinde-de-resursa-umana-in-2020-industria-de-outsourcing-va-crea-13-000-de-noi-locuri-de-munca-in-romania-18885346